Refund Policy

As a fresh product, we cannot accept returns, and we do not provide refunds except in the following situations:

If your order arrives damaged in any way, please email us within 24 hours of delivery at hello@dohjoy.com with your order number and 3-5 photos of the shipping box, including the label, and contents. Send photos from various angles. We  file claims with the carriers in situations where there is obvious damage in transit. 

If you believe there is a quality issue with your product, please email photos and information to hello@dohjoy.com.

We use our product listings and customer reviews to provide an accurate description of the flavor and texture of our products. We publish customer testimonials, good and bad. Everyone responds differently to different foods, so we cannot guarantee a positive result for everyone.  Please use your best judgment when purchasing.

If you have any further questions, don't hesitate to contact us at hello@dohjoy.com.